HP Color LaserJet Enterprise MFP M680 Series — Clear paper jams in the stapling mailbox accessory

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Control panel walkaround
  • HP Color LaserJet MFP M680 control panel
  • Control panel poster
Guides
  • Control Panel Guide
  • User Guide
HP Color LaserJet MFP M680 CSR parts
  • Staple cartridge
Load the paper trays
  • Load Tray 1
  • Load Tray 2 and the 500-sheet trays
  • Load the 1500-sheet high-capacity input tray
Maintenance and jam clearing
  • Clear jams in Tray 1
  • Clear jams from Tray 2 other 500-sheet trays
  • Clear jams in the 1,500-sheet high-capacity input tray and the lower-right door
  • Clear jams in the lower-right door
  • Clear jams in the right door and the fuser area
  • Clear jams in the output bin
  • Clear jams in the document feeder
  • Clear jams from under the top cover
  • Clear paper jams in the stapling mailbox accessory
  • Clear staple jams in the stapling mailbox accessory
  • Clean the scanner and white backing (MFP M680)
  • Clean the document feeder pickup rollers and separation pad (MFP M680)
Product views - HP Color LaserJet MFP M680
  • Product front view
  • Product back view
  • Formatter view
Quick Sets
  • Use a Quick Set
Save to SharePoint® (MFP M680z)
  • Use Save to SharePoint®
Shared CSR parts
  • Toner cartridges
  • Toner collection unit (TCU)
  • Intermediate transfer belt (ITBU)
Standard scan/send features
  • Send a scanned document to one or more email addresses
  • Send a scanned document to a network folder

Use the following procedure to check for paper in the stapling mailbox accessory. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

  1. Remove any jammed paper from the mailbox bins.
  2. Lift the gray latch on the front of the stapler, and open the stapler cover.
  3. If jammed paper is visible underneath the paper guide, pull it straight out.
  4. Lift the green jam-access door. If jammed paper is visible under the jam-access door, pull it straight out.
  5. Close the stapler cover.