HP LaserJet Enterprise MFP M630 Series — Clear jams in the duplexer and fuser

Go back

Clear jams
  • Clear jams in the document feeder
  • Clear jams in Tray 1
  • Clear jams in Tray 2, 3, or 4
  • Clear jams in the 1,500-sheet high-capacity input tray (Tray 5)
  • Clear jams in the right door
  • Clear jams in the lower-right door
  • Clear jams in the duplexer and fuser
  • Clear jams under the top cover and in the registration area
  • Clear jams in the output bin
  • Clear jams in the stapling mailbox accessory
  • Clear staple jams in the stapling mailbox accessory
Control panel walkaround
  • HP LaserJet M630 control panel functions
Customer self-repair (CSR) parts and supplies
  • Toner cartridges
  • Staple cartridge
Guides
  • Control Panel Guide
  • User Guide
Load the paper trays
  • Load Tray 1
  • Load Tray 2 and the 500-sheet trays
  • Load the 1500-sheet high-capacity input tray
Maintenance and jam clearing
  • Clean the scanner and white backing
  • Clean the backside scanner
  • Clean the document feeder pickup rollers and separation pad
Product views
  • Product front view
  • Product back view
  • Interface ports
Quick Sets
  • Use a Quick Set
Save to SharePoint® (M630z)
  • Use Save to SharePoint®
Standard scan/send features
  • Send a scanned document to one or more email addresses
  • Send a scanned document to a network folder

The following information describes how to clear a paper jam in the duplexer or fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

Click the Play button to view an instructional video.

  1. M630h, M630dn and M630f: Remove the output bin and bezel.

    M630z: Remove stapling mailbox.

  2. Slide the duplexer away from the product to remove it.

  3. If paper is jammed in the duplexer, carefully remove the paper.

  4. Carefully flex the left-hand side of the fuser-entrance guide to release it, and then rotate the guide out and away from the product to remove it.

  5. Squeeze the two blue tabs on the fuser to release it, slightly lift it up and then pull the fuser straight out of the product to remove it.

    CAUTION:

    The fuser can be hot while the product is in use.

  6. Clear the jam by carefully pulling the paper straight out.

  7. Push the fuser straight into the product until it snaps into place.

  8. Insert the right-hand side of the fuser-entrance guide into the product, carefully flex the left-hand side of the guide, and then push it back into the product until the pins on the guide snap into the holes on the product chassis.

  9. Slide the duplexer into the product to install it.

  10. M630h, M630dn and M630f: Install the output bin and bezel.

    M630z: Install the stapling mailbox.