The following information describes how to clear a paper jam in the duplexer or fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
Click the Play button to view an instructional video.
M630h, M630dn and M630f: Remove the output bin and bezel.
M630z: Remove stapling mailbox.
Slide the duplexer away from the product to remove it.
If paper is jammed in the duplexer, carefully remove the paper.
Carefully flex the left-hand side of the fuser-entrance guide to release it, and then rotate the guide out and away from the product to remove it.
Squeeze the two blue tabs on the fuser to release it, slightly lift it up and then pull the fuser straight out of the product to remove it.
The fuser can be hot while the product is in use.
Clear the jam by carefully pulling the paper straight out.
Push the fuser straight into the product until it snaps into place.
Insert the right-hand side of the fuser-entrance guide into the product, carefully flex the left-hand side of the guide, and then push it back into the product until the pins on the guide snap into the holes on the product chassis.
Slide the duplexer into the product to install it.
M630h, M630dn and M630f: Install the output bin and bezel.
M630z: Install the stapling mailbox.