HP LaserJet Enterprise MFP M630 Series — Clear jams in the document feeder

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Clear jams
  • Clear jams in the document feeder
  • Clear jams in Tray 1
  • Clear jams in Tray 2, 3, or 4
  • Clear jams in the 1,500-sheet high-capacity input tray (Tray 5)
  • Clear jams in the right door
  • Clear jams in the lower-right door
  • Clear jams in the duplexer and fuser
  • Clear jams under the top cover and in the registration area
  • Clear jams in the output bin
  • Clear jams in the stapling mailbox accessory
  • Clear staple jams in the stapling mailbox accessory
Control panel walkaround
  • HP LaserJet M630 control panel functions
Customer self-repair (CSR) parts and supplies
  • Toner cartridges
  • Staple cartridge
Guides
  • Control Panel Guide
  • User Guide
Load the paper trays
  • Load Tray 1
  • Load Tray 2 and the 500-sheet trays
  • Load the 1500-sheet high-capacity input tray
Maintenance and jam clearing
  • Clean the scanner and white backing
  • Clean the backside scanner
  • Clean the document feeder pickup rollers and separation pad
Product views
  • Product front view
  • Product back view
  • Interface ports
Quick Sets
  • Use a Quick Set
Save to SharePoint® (M630z)
  • Use Save to SharePoint®
Standard scan/send features
  • Send a scanned document to one or more email addresses
  • Send a scanned document to a network folder

The following information describes how to clear paper jams in the document feeder. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

Click the Play arrow to view an instructional video.

  1. Lift the latch to release the document-feeder cover.

  2. Open the document-feeder cover.

  3. Lift the jam-access door, and remove any jammed paper.

    If necessary, rotate the green wheel at the front of the document feeder to remove jammed paper.

  4. Press on the door next to the document-feeder rollers to make sure it is closed completely.

  5. Lift the document-feeder input tray.

  6. Squeeze inward on the two slots at each end of the backside-background selector assembly.

  7. Remove the backside-background selector assembly by pulling it out.

  8. Remove any jammed paper.

  9. Reinstall the backside-background selector assembly by sliding it in until it locks into place.

  10. Lower the document-feeder input tray.

  11. Close the document-feeder cover.