The following information describes how to clear paper jams in the document feeder. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
Click the Play arrow to view an instructional video.
Lift the latch to release the document-feeder cover.
Open the document-feeder cover.
Lift the jam-access door, and remove any jammed paper.
If necessary, rotate the green wheel at the front of the document feeder to remove jammed paper.
Press on the door next to the document-feeder rollers to make sure it is closed completely.
Lift the document-feeder input tray.
Squeeze inward on the two slots at each end of the backside-background selector assembly.
Remove the backside-background selector assembly by pulling it out.
Remove any jammed paper.
Reinstall the backside-background selector assembly by sliding it in until it locks into place.
Lower the document-feeder input tray.
Close the document-feeder cover.