HP LaserJet Enterprise MFP M630 Series — Clear jams in Tray 1

Go back

Clear jams
  • Clear jams in the document feeder
  • Clear jams in Tray 1
  • Clear jams in Tray 2, 3, or 4
  • Clear jams in the 1,500-sheet high-capacity input tray (Tray 5)
  • Clear jams in the right door
  • Clear jams in the lower-right door
  • Clear jams in the duplexer and fuser
  • Clear jams under the top cover and in the registration area
  • Clear jams in the output bin
  • Clear jams in the stapling mailbox accessory
  • Clear staple jams in the stapling mailbox accessory
Control panel walkaround
  • HP LaserJet M630 control panel functions
Customer self-repair (CSR) parts and supplies
  • Toner cartridges
  • Staple cartridge
Guides
  • Control Panel Guide
  • User Guide
Load the paper trays
  • Load Tray 1
  • Load Tray 2 and the 500-sheet trays
  • Load the 1500-sheet high-capacity input tray
Maintenance and jam clearing
  • Clean the scanner and white backing
  • Clean the backside scanner
  • Clean the document feeder pickup rollers and separation pad
Product views
  • Product front view
  • Product back view
  • Interface ports
Quick Sets
  • Use a Quick Set
Save to SharePoint® (M630z)
  • Use Save to SharePoint®
Standard scan/send features
  • Send a scanned document to one or more email addresses
  • Send a scanned document to a network folder

The following information describes how to clear a paper jam in Tray 1. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

Click the Play button to view an instructional video.

  1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. Touch the OK button to clear the message.

  2. If the paper is difficult to remove, first remove the envelope-feeder cover (or the optional envelope feeder, if it is installed), and then try pulling the paper straight out.

  3. If the paper is difficult to remove, or if no jammed paper is visible in Tray 1, lift the top-cover-release latch and open the top cover.

  4. Remove the toner cartridge.

  5. At the front of the registration roller, lift the small green tab to raise the plastic roller shield, and then pull any jammed paper straight out.

  6. At the back of the roller, use the longer green tab to raise the metal shield, and then pull any jammed paper straight out.

  7. Install the toner cartridge.

  8. Close the top cover.

  9. Insert the envelope-feeder cover and close Tray 1 (or reinstall the optional envelope feeder).