HP LaserJet Enterprise MFP M630 Series — Clean the backside scanner

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Clear jams
  • Clear jams in the document feeder
  • Clear jams in Tray 1
  • Clear jams in Tray 2, 3, or 4
  • Clear jams in the 1,500-sheet high-capacity input tray (Tray 5)
  • Clear jams in the right door
  • Clear jams in the lower-right door
  • Clear jams in the duplexer and fuser
  • Clear jams under the top cover and in the registration area
  • Clear jams in the output bin
  • Clear jams in the stapling mailbox accessory
  • Clear staple jams in the stapling mailbox accessory
Control panel walkaround
  • HP LaserJet M630 control panel functions
Customer self-repair (CSR) parts and supplies
  • Toner cartridges
  • Staple cartridge
Guides
  • Control Panel Guide
  • User Guide
Load the paper trays
  • Load Tray 1
  • Load Tray 2 and the 500-sheet trays
  • Load the 1500-sheet high-capacity input tray
Maintenance and jam clearing
  • Clean the scanner and white backing
  • Clean the backside scanner
  • Clean the document feeder pickup rollers and separation pad
Product views
  • Product front view
  • Product back view
  • Interface ports
Quick Sets
  • Use a Quick Set
Save to SharePoint® (M630z)
  • Use Save to SharePoint®
Standard scan/send features
  • Send a scanned document to one or more email addresses
  • Send a scanned document to a network folder

Clean the backside scanner when streaks appear on the back side of a 2-sided copy or scan job.

Click the Play arrow to view an instructional video.

  1. Verify that the backside scanner is dirty. Select a test page to scan. The test page can be a single-sided page.

  2. Place the test page face-up in the document feeder.

  3. Touch the Copy menu on the control panel.

  4. Touch the Sides option.

  5. Select the 2-sided original, 2-sided output option, and then touch OK.

  6. Touch the Start button to copy the test page.

  7. Inspect the output page. If a continuous streak appears on the font side of the copy, the ADF glass needs to be cleaned. See the instructions for cleaning the scanner and white backing.

    If a streak appears on the back side of the copy, the backside scanner is contaminated and must be cleaned using the following steps.

  8. Lift the document-feeder latch.

  9. Open the document-feeder cover.

  10. Lift up the document-feeder input tray and leave it in the upright position.

  11. Locate the background selector. Press the two latches on the sides of the background selector toward each other, pull out the background selector, and then set it aside.

  12. Moisten a lint-free cloth with clean water or a high-quality glass cleaner.

    CAUTION:

    Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, carbon tetrachloride. or any other solvent on any part of the product; these can damage the product.

    Do not spray water or glass cleaner into the document feeder.

  13. The scanner glass is on the upper surface of the backside selector cavity. Use a finger to gently wipe the moistened cloth on the entire length of the scanner glass.

  14. Wipe the black strip and white surfaces of the background selector with the moistened cloth.

  15. Place the background selector with the white side up on the document feeder output tray. The latches should be facing out.

  16. Carefully push the background selector in to the cavity until both latches click into place.

  17. Lower the document-feeder input tray.

  18. Lower the document-feeder cover and carefully press down on it until the document-feeder latch clicks into the locked position.

  19. Make a 2-sided copy of the test page again.

  20. Inspect the output copy to verify that the streak no longer appears. Repeat the cleaning process if the streak still appears.