HP LaserJet Enterprise M604, M605, M606 — Clear paper jams in the fuser area
- Clear paper jams in Tray 1
- Clear paper jams in Tray 2 and the 500-sheet trays
- Clear paper jams in the optional 1,500-sheet high-capacity tray
- Clear paper jams in the toner-cartridge area
- Clear paper jams in the rear output bin
- Clear paper jams in the fuser area
- Clear paper jams in the output bin
- Clear paper jams in the duplexer
- Clear paper jams in the envelope feeder
- Clear paper jams in the 5-bin mailbox
- Clear paper jams in the stacker or stapler/stacker
- Clear staple jams in the stapler/stacker
- Control-panel view (4-line control panel, n and dn models only)
- Control-panel view (touchscreen control panel, x models only)
- Toner Cartridge
- Load Tray 1
- Load Tray 2 and the 500-sheet trays
- Load the optional 1,500-sheet high-capacity tray
- Load the optional custom media tray
- Load envelopes
- Product front view
- Product back view
Use the following procedure to check for paper in all possible jam locations in the fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
Use this procedure only in these situations:
- Paper has jammed inside the fuser and cannot be removed from the cartridge-door area or the rear output area.
- A sheet of paper tears during an attempt to clear a jam from the fuser.
Turn the product off.
Disconnect the power cord.
If an optional duplexer is installed, lift it and pull it straight out. Set it aside.
Open the rear output bin.
Remove the rear output bin. Place a finger near the left-side hinge, and push firmly to the right until the hinge-pin clears the hole inside the product. Rotate the output bin outward to remove it.
WARNING!:The fuser is very hot. To avoid burns, allow the fuser to cool before continuing.
Push up on the two blue levers on the sides of the fuser to release it, and then pull the fuser straight out of the product to remove it.
Remove the jammed paper. If necessary, lift the black plastic guide that is located on the top of the fuser to gain access to the jammed sheet.
CAUTION:Do not use a sharp or metal object to clear paper from the fuser area. It might damage the fuser.
Push the fuser straight into the product until it snaps into place.
Replace the rear output bin. Insert the right hinge-pin into the hole inside the product. Push inward on the left hinge, and slide it into the hole inside the product. Close the rear output bin.
Connect the power cord to the product.
Replace the optional duplexer, if it was removed.
Turn the product on.
