HP LaserJet Enterprise M604, M605, M606 — Clear paper jams in the toner-cartridge area
- Clear paper jams in Tray 1
- Clear paper jams in Tray 2 and the 500-sheet trays
- Clear paper jams in the optional 1,500-sheet high-capacity tray
- Clear paper jams in the toner-cartridge area
- Clear paper jams in the rear output bin
- Clear paper jams in the fuser area
- Clear paper jams in the output bin
- Clear paper jams in the duplexer
- Clear paper jams in the envelope feeder
- Clear paper jams in the 5-bin mailbox
- Clear paper jams in the stacker or stapler/stacker
- Clear staple jams in the stapler/stacker
- Control-panel view (4-line control panel, n and dn models only)
- Control-panel view (touchscreen control panel, x models only)
- Toner Cartridge
- Load Tray 1
- Load Tray 2 and the 500-sheet trays
- Load the optional 1,500-sheet high-capacity tray
- Load the optional custom media tray
- Load envelopes
- Product front view
- Product back view
Use the following procedure to check for paper in all possible jam locations in the toner-cartridge area. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
Open the cartridge door.
Remove the toner cartridge.
CAUTION:To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover the toner cartridge with a sheet of paper while it is outside of the product.
Use the green handle to lift the paper-access plate. Slowly pull the jammed paper out of the product. Do not tear the paper. If paper is difficult to remove, try clearing it from the tray area.
Open Tray 1.
Remove the envelope accessory cover. If paper is present, remove it.
Rotate the paper guide to check for additional jammed paper underneath. If jammed paper is present, remove it.
Replace the envelope accessory cover and close Tray 1.
Replace the toner cartridge.
Close the cartridge door.
