Use the following procedure to clear paper jams in the rear output bin. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
Open the rear output bin.
If most of the paper is still inside the product, it might be easier to remove it through the cartridge-door area.
Grasp both sides of the paper, and slowly pull the paper out of the product. Loose toner might be on the sheet. Be careful not to spill it on yourself or into the product.
If the jammed paper is difficult to remove, try opening the cartridge door all the way to release pressure on the paper. If the sheet has torn, or if you still cannot remove it, clear the jam from the fuser area.