HP LaserJet Enterprise M604, M605, M606 — Clear paper jams in the rear output bin

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Clear paper jams
  • Clear paper jams in Tray 1
  • Clear paper jams in Tray 2 and the 500-sheet trays
  • Clear paper jams in the optional 1,500-sheet high-capacity tray
  • Clear paper jams in the toner-cartridge area
  • Clear paper jams in the rear output bin
  • Clear paper jams in the fuser area
  • Clear paper jams in the output bin
  • Clear paper jams in the duplexer
  • Clear paper jams in the envelope feeder
  • Clear paper jams in the 5-bin mailbox
  • Clear paper jams in the stacker or stapler/stacker
  • Clear staple jams in the stapler/stacker
Control panel walkaround
  • Control-panel view (4-line control panel, n and dn models only)
  • Control-panel view (touchscreen control panel, x models only)
Customer self-repair (CSR) A parts and assemblies
  • Toner Cartridge
Load trays
  • Load Tray 1
  • Load Tray 2 and the 500-sheet trays
  • Load the optional 1,500-sheet high-capacity tray
  • Load the optional custom media tray
  • Load envelopes
Product views
  • Product front view
  • Product back view

Use the following procedure to clear paper jams in the rear output bin. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

  1. Open the rear output bin.

    NOTE:

    If most of the paper is still inside the product, it might be easier to remove it through the cartridge-door area.

    Open the rear output bin
  2. Grasp both sides of the paper, and slowly pull the paper out of the product. Loose toner might be on the sheet. Be careful not to spill it on yourself or into the product.

    NOTE:

    If the jammed paper is difficult to remove, try opening the cartridge door all the way to release pressure on the paper. If the sheet has torn, or if you still cannot remove it, clear the jam from the fuser area.

    Remove the jammed paper