HP Officejet Enterprise Color MFP X585 — Replace the ink cartridges

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Clear jams
  • Clear jams in the output bin
  • Clear jams in Tray 1 (multipurpose tray)
  • Clear jams in the left door
  • Clear jams in the ink collection unit area
  • Clear jams in Tray 2
  • Clear jams in optional Tray 3
  • Clear jams in the document feeder
  • Auto-navigation for clearing jams
  • Experiencing frequent or recurring paper jams?
Control panel walkaround
  • X585 Control-panel walkaround
Copy, scan, and Digital Send
  • Make a copy
  • Copy on both sides (duplex)
  • Send a Fax
  • Improve copy image quality
  • Send email by using the address book
  • Send a scanned document to one or more email addresses
  • Add contacts to the address book from the product control panel
  • Send a scanned document to a network folder
CSR-A parts
  • Replace the ink cartridges
  • Ink collection unit
Install and set up the product
  • Install the ink cartridges
  • Load trays
Print
  • Store print jobs on the product to print later
  • Print from the USB port
  • Product does not pick up paper or misfeeds
  • Improve print quality
  • How to print (Windows)
  • Automatically print on both sides (Windows)
  • Manually print on both sides (Windows)
  • Print multiple pages per sheet (Windows)
  • Select the paper type (Windows)
  • The product does not pick up paper
  • The product picks up multiple sheets of paper
  • Adjust color settings (Windows)
Product views
  • Product front view
  • Product back view
  • Interface ports
Quick Sets
  • Create a Quick Set
  • Use a Quick Set
Save to SharePoint© (X585)
  • Use Save to SharePoint©
Security
  • Product security features

The product uses four colors and has a different ink cartridge for each color: yellow (Y), cyan (C), magenta (M), and black (K).

Click the play button for an instructional video.

  1. Open the ink cartridge door.
  2. Push the old ink cartridge inward to unlock it, and then pull the cartridge straight out to remove it.

    CAUTION: When handling the new ink cartridges, do not touch the gold-colored metal contacts on the cartridges. Fingerprints on the contacts can cause print-quality problems.

  3. Insert the new ink cartridge into the product, push the cartridge until it “clicks” into place, and then close the ink cartridge door.
  4. Place the old cartridge in the box. Refer to the box for information about recycling used ink cartridges.