HP Color LaserJet Pro MFP M274 and M277 — Clean the scanner glass strip and platen
- Clear paper jams in the single-sheet slot (Tray 1)
- Clear paper jams in Tray 2
- Clear paper jams in the document feeder
- Clear paper jams in the duplexer (duplex models only)
- Clear paper jams in the rear door and the fuser area
- Clear paper jams in the output bin
- Load paper into the single-sheet priority feed slot
- Load an envelope in the single-sheet priority feed slot (Tray 1)
- Load paper into Tray 2
- Load envelopes in Tray 2
- Clean the scanner glass strip and platen
- Toner cartridges
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing.
Use the power switch to turn off the product, and then unplug the power cable from the electrical socket.
Open the scanner lid.
Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
CAUTION:Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product.
Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting.
Connect the product, and then use the power switch to turn on the product.