HP Color LaserJet Pro MFP M274 and M277 — Clear paper jams in the rear door and the fuser area
HP Color LaserJet Pro MFP M277 jam clearing
- Clear paper jams in the single-sheet slot (Tray 1)
- Clear paper jams in Tray 2
- Clear paper jams in the document feeder
- Clear paper jams in the duplexer (duplex models only)
- Clear paper jams in the rear door and the fuser area
- Clear paper jams in the output bin
Load paper into the single-sheet slot (Tray 1)
- Load paper into the single-sheet priority feed slot
- Load an envelope in the single-sheet priority feed slot (Tray 1)
Load paper into Tray 2
- Load paper into Tray 2
- Load envelopes in Tray 2
Maintenance and troubleshooting
- Clean the scanner glass strip and platen
Supplies
- Toner cartridges
Use the following procedure to check for paper inside the rear door. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
CAUTION:
The fuser is located above the rear door, and it is hot. Do not attempt to reach into the area above the rear door until the fuser is cool.
Open the rear door.
Gently pull out any jammed paper from the rollers in the rear door area.
Close the rear door.
