HP LaserJet Managed MFP E52645 — Check the scanner glass for dirt and smudges

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Clean the printer
  • Check the scanner glass for dirt and smudges
  • Clean the pickup rollers and separation pad in the document feeder
Clear paper jams
  • Clear paper jams in Tray 1
  • Clear paper jams in Tray 2 and the 550-sheet trays
  • Clear paper jams in the document feeder (MFP M527 models only)
  • Clear paper jams in the toner-cartridge area
  • Clear paper jams in the rear door and the fuser area
  • Clear paper jams in the output bin
  • Clear paper jams in the duplexer
Customer self-repair (CSR) A parts and assemblies
  • Toner Cartridge
  • Staple cartridge (MFP M527)
Guides
  • User Guide
Product views
  • Control panel poster
Set up and configure
  • Load the trays

Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner if the printed pages have streaks, unwanted lines, black dots, poor print quality, or unclear text.

  1. Press the power button to turn the printer off, and then disconnect the power cable from the electrical outlet.

    Press the power button
  2. Open the scanner lid.

    Open the scanner
  3. Clean the scanner glass, the document feeder strips, and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.

    Clean the scanner
    CAUTION:

    Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.

    NOTE:

    If you are having trouble with streaks on copies when you are using the document feeder, be sure to clean the small strip of glass on the left side of the scanner.

  4. Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting.

  5. Connect the power cable to an outlet, and then press the power button to turn the printer on.