Use the following procedure to check for a paper jam in Tray 2. When a jam occurs, the control panel displays an error message (2-line control panels) or an animation (touchscreen control panels) that assists in clearing the jam.
Pull the tray completely out of the product.
Remove any jammed or damaged sheets of paper.
If no jammed paper is visible, or if jammed paper is deep enough in the Tray 2 cavity that it is difficult to remove, press down on the single-sheet priority feed slot, and then remove the feed slot tray.
Remove any jammed or damaged sheets of paper.
Push the single-sheet priority feed slot tray into the product.
Reinsert and close Tray 2.