When a jam occurs, the control panel displays an error message (2-line control panels) or an animation (touchscreen control panels) that assists in clearing the jam.
Pull Tray 2 completely out of the product.
Push down on the single-sheet priority feed slot, and then pull out the feed slot tray.
Gently pull any jammed paper straight out of the single-sheet priority feed slot.
Push the single-sheet priority feed slot tray into the product.
Reinsert and close Tray 2.